Turn off reading mode
Make sure macros are enabled and there are no issues with the add-ins.
If you can't edit a document directly from Checkpoint Tools, the document is likely in
Reading Mode
. This usually happens when you edit a Word document, save it, then try to reopen it. To edit it again, you'll need to turn off reading mode.- Close the Word document.
- Open a blank Word document.
- Select .
- Unmark theOpen E-mail Attachments and other uneditable files in reading viewcheckbox.
- SelectOKand reopen the Word document you need to edit.