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Checkpoint User Administration (CUAS) quick reference
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This article applies to:

  • Product: Checkpoint User Administration (CUAS)

Internal: Product access inquiry

To address Checkpoint access inquiries, research CUAS (Checkpoint User Administration System). CUAS assigns users individually to various products. If a customer calls with a question about product access, follow these steps.
To find the account in CUAS using
Search
:
  1. Select
    Account
     to enter a Unit number or a firm name.
    Search bar
  2. Select
    User
     to search via user information (username, email address, etc.).
  3. Once you locate the account, select the
    Orders
     tab and find the product code.
  4. Confirm the product is
    Active
     in the status column.
tip
  • Users can't request product assignments, nor can they request to activate or deactivate products. Administrators, however, can request user assignments and product activation/deactivation, and they can also make these modifications themselves.
  • Administrators access CUAS using their Checkpoint Login credentials.
  • Before verifying access in CUAS, confirm the product's active status in Unison.
  • If a customer signs in to Checkpoint and receives a "your account has not been activated" error, this means CUAS created the user profile but has not assigned it to any active product codes.