Installation requirements
Use one of the supported applications for Outlook add-ins. The following clients support add-ins:
- Outlook.com
- Outlook on the web for Exchange 2016 or later.
- Outlook 2016 or later on Windows, minimum build: 12827.20268, using DialogApi 1.2
- New Outlook on Windows.
- New Outlook on MAC, minimum version: 16.37 (20051002), not suitable for Outlook Classic on MAC.
Your installation needs to be connected to an Exchange server or Microsoft 365 using a direct connection.
note
The add-ins won't install if your Outlook is configured to connect with POP3 or IMAP.
- Microsoft Graph access is required.
- Microsoft Edge must be installed but doesn't have to be the default browser.
note
- This requirement is only for access to AI features and is not required to use other features in the add-in.
- We recommend using the new Outlook interface because it supports all features seamlessly, making it the preferred platform for your add-in.