Installation requirements

Use one of the supported applications for Outlook add-ins. The following clients support add-ins:
  • Outlook.com
  • Outlook on the web for Exchange 2016 or later.
  • Outlook 2016 or later on Windows, minimum build: 12827.20268, using DialogApi 1.2
  • New Outlook on Windows.
  • New Outlook on MAC, minimum version: 16.37 (20051002), not suitable for Outlook Classic on MAC.
Your installation needs to be connected to an Exchange server or Microsoft 365 using a direct connection.
note
The add-ins won't install if your Outlook is configured to connect with POP3 or IMAP.
  • Microsoft Graph access is required.
  • Microsoft Edge must be installed but doesn't have to be the default browser.
note
  • This requirement is only for access to AI features and is not required to use other features in the add-in.
  • We recommend using the new Outlook interface because it supports all features seamlessly, making it the preferred platform for your add-in.

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