Write clear, concise, and focused user prompts that are 1-2 sentences long.
Ask your questions in everyday language. Don’t use conventional database query techniques like Boolean terms and connectors.
Provide relevant facts, but include only facts that are material to the question. Each term in a prompt should be essential to finding relevant information.
Consider adding information, such as practice area, cause of action, governing law, remedy sought, intended outcome, or material facts to provide better context for your user prompt.
Focus on a single issue or question. Where it is easy to distinguish separate issues, ask about those issues in separate user prompts, rather than combining them.
Avoid including proper names of people or parties. Using a proper name can artificially focus the search on results that may contain the name but may not be relevant.
Select the
Follow up
button to ask follow-up questions to narrow, expand, or clarify your user prompts. For example, you can expand or narrow the jurisdiction or date range, or you can focus on different facts or legal issues.
Provide feedback on the results, whether positive or negative. Feedback doesn’t directly train the system, but it is anonymously routed to the teams that are working to improve the service.