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Administration

Manually register Microsoft files

The
View Browser Requirements
 page of Engagement Manager has Microsoft files that need to be registered on your computer. If you need to re-register the Microsoft files for any reason you can use the Command Prompt to manually register the files without restarting your computer.
  1. Select the Start menu.
  2. Enter
    cmd
     then right-click the
    Command Prompt
     app and choose
    Run as Administrator
    .
  3. Enter
    regsvr32
     and the file location for a file to be registered, then press
    Enter
     on your keyboard.
    The file location depends on your operating system version:
    • 32-bit Windows location:
      C:\Windows\System32\[file name]
    • 64-bit Windows location:
      C:\Windows\SysWOW64\[file name]
    For example: to register the msxml6.dll file on a 64-bit system, enter
    regsvr32 C:\Windows\SysWOW64\msxml6.dll
     then press
    Enter
     to register the file.
  4. Repeat the previous step for each file you need to register.

This article applies to:

  • Product: Engagement Manager

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