Manually register Microsoft files
The
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page of Engagement Manager has Microsoft files that need to be registered on your computer. If you need to re-register the Microsoft files for any reason you can use the Command Prompt to manually register the files without restarting your computer.- Select the Start menu.
- Entercmdthen right-click theCommand Promptapp and chooseRun as Administrator.
- Enterregsvr32and the file location for a file to be registered, then pressEnteron your keyboard.The file location depends on your operating system version:
- 32-bit Windows location:C:\Windows\System32\[file name]
- 64-bit Windows location:C:\Windows\SysWOW64\[file name]
For example: to register the msxml6.dll file on a 64-bit system, enterregsvr32 C:\Windows\SysWOW64\msxml6.dllthen pressEnterto register the file. - Repeat the previous step for each file you need to register.
