Error: No users found during conversion from ProSystem fx Engagement
Scenario
Scenario
When you convert data from ProSystem fx Engagement to Engagement Manager, you may get one of the following error messages:
No users were found on [computer name]. The conversion will now exit.
Client selection was canceled...the conversion will now exit.
An error occurred during authentication.
Solution
- EnterAboutin yourWindowsSearch barand selectAbout your PC.
- Make a note of the name of your device.
- Log in toProSystem fx Engagementusing theOfficelocation.
- SelectTools, thenUser Profile.
- Select theStaff Profiletab and enter your device name as theDefault location.
- SelectOK.
tip
Read the following PDFs for more information about conversions from
ProSystem fx Engagement
: