Troubleshoot errors with WorkFlow Tools add-ins

Follow these steps to troubleshoot errors with WorkFlow Tools add-ins.
  1. Open Microsoft Edge and select
    Tools
    , then
    Internet Options
    .
  2. Select the
    Programs
    tab, then
    Manage add-ons
    .
  3. Make sure that each of the following add-ins for
    THOMSON REUTERS (TAX & ACCOUNTING) INC
    are enabled:
    • gfrPDFModify.PDF
    • GoFileRoom.CheckOut
    • TR.FileRoom.Client.OfficeAddin
    • GFRDownloadClient.Download
  4. Right-click on each add-in, select
    More Information
    ,
    Allow on all sites
    , then
    Close
    .

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