Error: No Outlook profile exists. You will need to set up an Outlook profile...
Scenario
If you have Outlook Express and Outlook installed on your workstation, and you use Outlook Express as your default email application, you may see the following error message when you attempt to send an email from FileCabinet CS.
No Outlook profile exists. You will need to set up an Outlook profile and make Outlook your default email application.
If CS Professional Suite applications other than FileCabinet CS can send emails without error, and FileCabinet CS cannot, no error may be displayed.
Solution
Outlook Express uses a simple MAPI convention. If an email application that uses advanced or extended MAPI—such as Outlook—is installed on the workstation, it can interfere with the integration between Outlook Express and FileCabinet CS. To bypass the error, you can add an environment variable on every affected workstation.
note
Consult with your qualified network technician before making the following changes.
- Select theStartbutton in Windows.
- TypeAdvanced System Settingsin theSearchfield to open theSystem Properties.
- Go to theAdvancedtab and select theEnvironment Variablesbutton.
- In theSystem variablessection, select theNewbutton.
- In theVariable Namefield, typecsiforcesimplemapi.
- In theVariable Valuefield, type1
- SelectOKin each dialog to accept your changes.
If the error persists, reboot your workstation and try again.
