Error: File conversion engine failed
Scenario
You may see this error when you choose one of the following menu commands in FileCabinet CS.
File conversion engine failed
Solutions
Perform one of the following actions to resolve this error.
- Choose aDestinationlocation other than your localC:drive.
- Create a folder on theC:drive and select it as theSent todestination.
- Verify that a supported version of Adobe Reader is installed.
Internal use only
If the user is getting this error when selecting File > Send To > Email Recipient and they have a supported version of Adobe Reader installed, then try to toggle the PDF Reader in Add-Ons. Open Microsoft Edge and go to Tools > Manage Add-ons and toggle on and off the PDF reader then try again.
