Skip to main content

Solutions

Products

Recommended products

Questions? We are here to help.
Contact us

Purchase

Questions? We are here to help.

Resources

Errors

FileCabinet CS runtime error

Scenario

You may see one or both of these errors when you open FileCabinet CS.
Variant-persistent stream - invalid state (run-time) error
Runtime error:Can't open X:\FcabData\CltList.cc$ for read access

Cause

These errors can occur when the
CltList.cc$
 or
ZFCUMSC
 file is corrupted.

Solutions

Rebuild the list of drawers
note
If FileCabinet CS is installed on a network, it is recommended to have all other users close FileCabinet CS before rebuilding the list of drawers.
  1. Navigate to
    X:\WinCSI\FcabData
     (where X is the drive letter where FileCabinet CS is installed).
  2. Right click the
    CltList.cc$
     file and rename it to
    CltList.old
    .
  3. Open FileCabinet CS and choose
    Help
     then
    Repair
    , and then select
    Rebuild List of Drawers
    .
Rename the ZFCUMSC file
If the solution above does not resolve the issue, follow these steps to rename the
ZFCUMSC
 (user preferences) file.
The following procedure resets all user preference settings for this user to the default settings.
  1. Close FileCabinet CS.
  2. Navigate to
    X:\WinCSI\FcabSys
     (where X is the drive letter where FileCabinet CS is installed).
  3. Right-click the
    ZFCUMSC.<username>
     file (where <username> corresponds to the person experiencing the issue).
  4. Select
    Rename
     and rename the file to
    ZFCUMSC.old
    .
  5. Open FileCabinet CS.
note
If you are running FileCabinet CS on Virtual Office CS, you will need to contact our support line at 800.968.0600 and follow the prompts for Virtual Office CS Support. The file will need to be renamed by a Support representative on the server before you can rebuild your list of drawers.

This article applies to:

  • PRODUCT: FileCabinet CS