FileCabinet CS runtime error
Scenario
You may see one or both of these errors when you open FileCabinet CS.
Variant-persistent stream - invalid state (run-time) error
Runtime error:Can't open X:\FcabData\CltList.cc$ for read access
Cause
These errors can occur when the
CltList.cc$
or ZFCUMSC
file is corrupted.Solutions
Rebuild the list of drawers
note
If FileCabinet CS is installed on a network, it is recommended to have all other users close FileCabinet CS before rebuilding the list of drawers.
- Navigate toX:\WinCSI\FcabData(where X is the drive letter where FileCabinet CS is installed).
- Right click theCltList.cc$file and rename it toCltList.old.
- Open FileCabinet CS and chooseHelpthenRepair, and then selectRebuild List of Drawers.
Rename the ZFCUMSC file
If the solution above does not resolve the issue, follow these steps to rename the
ZFCUMSC
(user preferences) file.The following procedure resets all user preference settings for this user to the default settings.
- Close FileCabinet CS.
- Navigate toX:\WinCSI\FcabSys(where X is the drive letter where FileCabinet CS is installed).
- Right-click theZFCUMSC.<username>file (where <username> corresponds to the person experiencing the issue).
- SelectRenameand rename the file toZFCUMSC.old.
- Open FileCabinet CS.
note
If you are running FileCabinet CS on Virtual Office CS, you will need to contact our support line at 800.968.0600 and follow the prompts for Virtual Office CS Support. The file will need to be renamed by a Support representative on the server before you can rebuild your list of drawers.
