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FileCabinet CS frequently asked questions

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General

Can I store QuickBooks files in FileCabinet CS?
You can use the FileCabinet CS print driver to print documents from QuickBooks to FileCabinet CS, but you are not able to store the QuickBooks files themselves in FileCabinet CS.
Clients entered previously in FileCabinet CS appear to be missing from the Drawer list. What should I do?
There are several solutions to this issue.
When I try to copy documents printed from other CS Professional Suite applications to another folder, FileCabinet CS does not let me delete the document from the original folder. Why?
FileCabinet CS is designed to use specific folders for documents printed from other CS Professional Suite applications. Copying such documents to other folders creates a reference to the original location; therefore, you cannot delete the original without also deleting any copied references.
This behavior does not apply to documents that are scanned or embedded in FileCabinet CS or that are printed to FileCabinet CS using the FileCabinet CS print driver. These documents can be copied, and then deleted from the original location.
When I launch FileCabinet CS, I receive the following message: "Runtime error: can't open <path> for write access." Why?
Verify that you chose a valid data location in FileCabinet CS. To do this, choose
Setup
System Configuration
 and select the
Data Locations
 tab.
Why am I unable to make changes to the security settings for our network installation of FileCabinet CS?
Make sure that all FileCabinet CS users have closed the application before changing the security settings. You may wish to wait until after normal business hours to change security settings.
Can I undo a deletion of a document or drawer in FileCabinet CS?
You cannot undo a deletion in FileCabinet CS, but you can restore client data from one of your backups of the application, or one that is retained by your IT Professional.
How do I create a new folder in FileCabinet CS?
To help you stay organized in FileCabinet CS, it is important to know about how to create a new folder and the different types of folders that are available.

Installation and updates

I am receiving an error about a missing MFC100.DLL or another DLL file after installing FileCabinet CS. What should I do?
You will need to perform a desktop setup after installing the application.

Printing and Scanning

What kind of scanner can I use with FileCabinet CS?
Any scanner that is TWAIN compliant will work with FileCabinet CS.
Does FileCabinet CS allow duplex scanning?
If your scanner supports duplex scanning, the duplex images will be imported into the FileCabinet CS.
What printer port should I use for my FileCabinet CS printer driver?
When the FileCabinet CS printer driver is installed, it defaults to the first Local Printer Port (LPT) that is available.
However, since the driver does not actually print to a physical printer, any LPT or COM port can be selected.
Do not select File as the port, as this prevent the FileCabinet CS printer driver from working.

This article applies to:

  • PRODUCT: FileCabinet CS