Migrate FileCabinet CS data to Onvio

This article provides guidelines and best practices to help you migrate your firm's FileCabinet CS data to Onvio.

Before you start

  • Prepare for migration.
  • Make sure you're assigned to a permission group that has
    Migrations
    ,
    Documents tab
    , and
    Client Documents
    enabled.
  • Know that drawers are locked while they are being migrated. Generally, a drawer that includes 30 documents should take 8-10 minutes to be migrated.

Migration steps

  1. Download the installation file. If you're on Virtual Office or Software as a Service, skip to step 3. The migration tool is automatically installed for you.
  2. Locate the
    fcab_migration_installer.en_us.msi
    file on your computer, open the file, and follow the steps in the setup wizard to install the FileCabinet CS migration tool.
  3. In FileCabinet CS, choose
    File
    Export to Onvio
    .
  4. In the window that opens, enter your Onvio credentials and select
    Continue
    .
  5. In the
    Data Location
    field, choose the data location of the drawers to migrate.
    note
    If you get an error message saying
    Cannot select the path
    , use a UNC path or map the network drive of the data path to the local Administrator account on your machine.
  6. Use the
    Select All
    button to move all available drawers to the right pane, or choose some drawers in the
    Drawers available
    pane and then use the
    Select
    button to move drawers to the right pane.
  7. (Optional) in the
    Focus group
    box, you can filter the drawers that appear in the
    Drawers available
    pane by marking the checkboxes for
    Active
    ,
    Inactive
    ,
    Defunct
    , or
    Previously Migrated Drawers
    .
    note
    By default, FileCabinet CS does not show previously migrated drawers in the
    Drawers available
    pane. If you choose to migrate a drawer to Onvio that was already migrated, any duplicate files for those clients will be overwritten in Onvio.
  8. Mark the appropriate checkboxes in the
    Options group
    box.
    You can use these options together to choose a date range and then choose specific folders that you want to include within the selected date range.
    • Export documents from selected folders only.
      Mark this checkbox to open a window to choose to include all folders in a specified date range or to include specific folders. You can use the
      Select Folders
      button to open the window again to make changes before continuing.
    • Include Annotations:
      Mark this checkbox to retain all annotations in the migration process. After migration, annotations become permanent components of their associated documents.
  9. Select the
    Continue
    button to start the migration process.
Conflicts
If any client data you import is similar to but does not exactly match data that already exists in Onvio, it'll be flagged as a conflict. You'll need to decide how to handle those conflicts before the migration is considered complete.
  1. To view conflicts, select
    Setup
    Migrations
    in Onvio.
  2. Select
    FileCabinet CS
    .
  3. For each conflict listed, select the plus sign to expand details on the conflict.
  4. Select
    Create new record
    or
    Use this record
    .
  5. Select
    Submit resolved conflicts
    when you're finished. You can submit at any time and come back to finish making your selections; you don't need to choose what to do with every conflict at once. However, you cannot start another migration until all conflicts have been addressed.

Next steps

  • Migrate another product, if you plan to.
  • Review your migrated data in Onvio.
Internal use only
For firms transitioning data from FileCabinet CS to Onvio, there are a few licensing considerations.
  • If they are not current on FileCabinet CS, submit a $0 EOR to extend the licenses to the next standard renewal date that is 12 months or more in the future. These $0 EOR requests must go through the retention team. You can email the retention team at g257825@thomsonreuters.com.
  • If there is a licensing error in FileCabinet CS requesting a Terminal Server flag, submit an EMS ticket describing the error and requesting the Terminal Server be added.