Troubleshoot user-specific issues

Run Desktop Setup as administrator

Go to
X:\WinCSI\DSW\Desktop
, where
X
represents the drive where Fixed Assets CS is installed.
Right-click
setup.exe
and select
Run as administrator
.

Fixed Assets CS user profile

Go to
X:\WinCSI\DeprSys
, where
X
represents the drive where Fixed Assets CS is installed.
Rename the file
DCONTROL.[user]
, where
[user]
represents the Windows login ID. This is the user preference file or user control file.
Open the application.
If you can't open the application, rename the user preference file back to the original file name and continue troubleshooting.

Clear a user's Temp directory

Close all applications.
Open the computer's Start menu.
Enter
%temp%
in Search programs and files and select
Open
.
Select all the items in the directory, then use the Delete key. Select
Yes
to delete multiple items.
note
If a File In Use or Folder In Use window displays, mark the
Do this for all current items
checkbox and select
Skip
.
Open the application. If it still won't open, continue troubleshooting.

Permissions