Clients tab

Show all hidden content
In general, this tab in the Repair dialog should be used only under the direction of a Support Representative. It is used to rebuild the client database if client data has been corrupted, if clients are missing from the client list, to rebuild data sharing, or to open a dialog in which you can view all of the files that make up the selected client's record.
To open this tab, choose Help and then Repair.
note
Depending on your security configuration, you might be prompted to enter the master password before you can open the Repair dialog.

Fields & buttons

Client data path
Displays the drive and path on which the client data is stored.
note
To change the drive and path where client data is stored, choose Setup, User Preferences, and then File Locations tab.
Client listing
Lists all Fixed Assets CS clients currently in the database.
All clients group box
Rebuild Client List button
Select this button to rebuild the client database.
Rebuild Data Sharing button
Select this button to rebuild the data sharing for the entire client database.
Populate FileCabinet CS button
Select this button to create blank folders in FileCabinet CS for all of your Fixed Assets CS clients.
note
This button is available only if you have FileCabinet CS installed.
Reset MLW button
If you maintain your own asset classes and treatments, which is an option available in the General tab of the Setup and then Method/Life Wizard dialog, select this button to delete those custom Method/Life Wizard settings and reset all asset classes and treatments to the application defaults for all clients in the list.
note
Custom asset classes and treatments for the Method/Life Wizard cannot be recovered once they are deleted.
Client group box
Rebuild Data Sharing button
After highlighting a client in the list, select this button to rebuild the data sharing for the selected client.
Decompress Client button
After highlighting a client in the list, select this button to open the Decompress Client dialog in which you can delete one or more of the component files that make up the selected client's record.
Reset MLW button
If you maintain your own asset classes and treatments, which is an option available in the General tab of the Setup and then Method/Life Wizard dialog, select this button to delete those custom Method/Life Wizard settings and reset all asset classes and treatments to the application defaults for the client that is highlighted in the list.
note
Custom asset classes and treatments for the Method/Life Wizard cannot be recovered once they are deleted.
Compress Images
After highlighting a client in the list, select this button to reduce the size of that client's image files.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close