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This article applies to:

  • Product: GoFileRoom

Enable GoFileRoom add-ins

You may find that even when the latest version of your GoFileRoom add-ins are installed, the GoFileRoom tab is missing from Microsoft Excel or Word. If this happens, verify that the add-in is enabled.
  1. Open either Excel or Word, and ensure that no other instances of those applications are open.
  2. Choose
    File
    , then
    Options
    .
  3. Select
    Add-ins
     in the left pane.
  4. In the
    Manage
     field, select
    Disabled items
     and select the
    Go
     button.
  5. If
    Thomson Reuters WorkFlow Tools
     is listed in the
    Disabled Items
     window, highlight it, select the
    Enable
     button, and select
    Close
    .
  6. Choose
    File
    ,
    Options
    , and select
    Add-ins
    .
  7. Select
    Com Add-ins
     from the dropdown list in the
    Manage
     field, and then select the
    Go
     button.
    • If
      Thomson Reuters Workflow Tools
       is listed in the
      Disabled
       items window, highlight the item and select the Enable button, and then select
      Close
      .
    • If
      Thomson Reuters WorkFlow Tools
       is not listed in the
      Disabled Items
      , select
      Close
      .
  8. Select the
    Com Add-ins
     from the dropdown list in the
    Manage
     field, and then select the
    GO
     button.
  9. In the list of COM Add-ins, mark the
    Thomson Reuters Workflow Tools
     checkbox, and then select
    OK
    .
    If the add-in does not stay enabled, run Excel/Word as an administrator and repeat the steps above to enable the add-in. After you verify that the add-in stays enabled, you can run Excel/Word normally.
    If you use GoFileRoom in the Virtual Office CS environment and the add-in does not remain enabled, contact our Support team for assistance.

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