Adobe Reader 118 error when opening PDFs
The following error may occur when a PDF is opened that was published from GoFileRoom to a NetClient CS portal.
Error Message: There was an error processing a page. There was a problem reading this document (118).
Follow these steps to resolve the issue.
- Open Adobe Reader and choose Edit > Preferences.
- In the Categories section, select Security (Enhanced).
- Clear the Enable Protected Mode at Startup checkbox.
- Select OK.
- Close and re-open Adobe Reader and your internet browser.
