Solutions
-
Corporations
-
Governments
Success stories
-
A true competitive advantage
Law firm Zarin Baum’s embrace of generative AI as the natural next step in the evolution of legal work and their adoption of CoCounsel Legal has helped them achieve remarkable efficiency gains and improved client relationships.
-
Workflow transformation drives impact
Brinks, a global leader in secure logistics and security solutions, used CoCounsel to reimagine what was possible with AI tools, turning legal challenges into a competitive advantage.
-
The forefront of audit tech
A better auditing workflow solution was the answer to multiple challenges faced by The Mercadien Group. Find out how they achieved greater efficiency by embracing Cloud Audit Suite.
Questions? We are here to help.
Products
-
Tax, audit & accounting
Recommended products
-
CoCounsel Legal
Transform your work with the only AI legal solution uniting research, drafting, and document analysis in a single experience. Designed by legal experts and built on trusted content and advanced AI, CoCounsel Legal accelerates multistep work so you can better serve your clients and grow your business.
-
CoCounsel Tax
Transform your tax practice with CoCounsel Tax, an AI-powered assistant that combines trustworthy answers, automation, and firm knowledge into one seamless platform. Enhance efficiency, reduce risk, and improve client confidence with CoCounsel Tax.
-
CLEAR
Powerful software designed for law enforcement, compliance, risk, and fraud investigators. Conduct thorough investigations with ease using our intuitive online investigation software. Efficiently, prevent, detect, and solve crime.
Questions? We are here to help.
Purchase
Resources
-
Product training
-
Product communities
-
Developers
Highlights
-
2026 SKILLS Showcase
Join weekly sessions to experience in-depth demonstrations of the leading legal AI products while connecting with strategic law firm leaders in knowledge management, innovation, and AI.
-
Ghosts on the ledger
Payroll fraud is a major compliance risk. Learn how payroll analytics and AI-powered tools can help exorcise phantom employees and employers.
-
Future of professionals report 2025
The Thomson Reuters Future of Professionals Report 2025 reveals how AI continues to shape professional work — and what it takes to get ahead. This year’s report shows that increased efficiency, productivity, and cost savings top the list of benefits professionals attribute to AI, making it indispensable for organizations facing rapid change.
Certificate or socket error on a Thomson Reuters site
Thomson Reuters uses Comodo to ensure you have a secure connection when you use our online products.
You may receive the following error message referring to a socket or certificate while attempting to access a Thomson Reuters site.
note
Unable to connect to the server. Contact your system administrator with the following error: Socket operation on non-socket (Socket Error 10038)
Error: SSL Error 61: You have not chosen to trust 'Certificate Authority'
These errors are caused by a mismatch with your web browser's security certificate.
Solution
Follow these steps to try to fix the error.
- Make sure Windows is up to date. If not, apply any updates and restart your computer.
- Install a new certificate.
- Go to Comodo's RSA certificate download.importantWe provide this information as a courtesy. If you still have questions or need help, you'll need to contact a qualified IT professional. Support is available to help with Thomson Reuters products within our scope of service.
- Select comodorsacertificationauthority.crt.
- Open the file you downloaded.
- SelectInstall Certificate
- SelectNextin the Certificate Import Wizard, then selectNextagain.
- SelectFinishto install the certificate.
After you've followed the steps to fix the error message, try to go to the page you received the error on again.
Virtual Office CS / Software as a Service (VO/SaaS)
Uninstall and reinstall Citrix if you're still receiving an error after following the steps above. This only applies if you're using Citrix Receiver and Virtual Office.
tip
Citrix Receiver has an AES Encryption that must match the certificate. Therefore if you have the 256 bit AES certificate, then make sure you're using a 256 bit AES Citrix Receiver.