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Ghosts on the ledger
Payroll fraud is a major compliance risk. Learn how payroll analytics and AI-powered tools can help exorcise phantom employees and employers.
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Future of professionals report 2025
The Thomson Reuters Future of Professionals Report 2025 reveals how AI continues to shape professional work — and what it takes to get ahead. This year’s report shows that increased efficiency, productivity, and cost savings top the list of benefits professionals attribute to AI, making it indispensable for organizations facing rapid change.
Error: General Network err (ScanFlow)
Scenario
You may see this message when you attempt to scan a document to GoFileRoom using the ScanFlow application, after installing ScanFlow on a new scan station.
Error message
Error message
General network err.
Solution
Contact GoFileRoom Support, give them the ScanFlow license number for the affected scan station, and ask them to refresh the license number. After Support notifies you that the license has been refreshed, complete the following steps.
- Navigate to the appropriate location based on the machine's operating system:
- 64-bit operating system:C:\Program Files (x86)\GoFileRoom\GFRScanFlow
- 32-bit operating system:C:\Program Files\GoFileRoom\GFRScanFlow
- Right-click theLicense.exefile and selectRun as administrator.
- Enter your ScanFlow license information, and selectOK.
note
Internal use only
Customers may use the terms "reset", "refreshed", or "released" interchangeably.
When customers call with this error, ask for the license name and database ID from the customer. Then, enter a walk-up request for the GoFileRoom Consultant to get the license refreshed.