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Error in DMSKeeper.exe
Resolve the DMSKeeper.exe error in GoFileRoom by reinstalling add-ins.
Scenario
You may see the following error message when accessing a file in GoFileRoom:
Error message
Error in DMSKeeper.exe: No such interface supported at line 50
Solution
- Uninstall GoFileRoom add ins.Complete the GoFileRoom root folder clean-up: Uninstall and reinstall GoFileRoom Add-in
- Reinstall add ins.Once reinstallation is complete, check that configurations are properly set up: Adobe Acrobat add-in (Part of the GoFileRoom Add-in)
This article applies to:
- Product: GoFileRoom