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This article applies to:

  • Product: GoFileRoom
  • Subject: User account

Manage authorized users of restricted drawers

Only an owner of a restricted drawer can allow or deny access to other users or manage owners. For that reason, it's best to have 2 owners for each restricted drawer. That way there's always an owner to manage access and owners.
note
  • If your firm doesn't have a restricted drawer owner, contact Support.
  • A restricted drawer owner cannot also be an administrator.
Follow these steps to add or remove authorized users and drawer owners.
  1. Select
    Administration
     from the GoFileRoom toolbar, then
    Restricted Drawer Access
    .
  2. Select the restricted drawer from the
    Drawer
     dropdown.
  3. To grant a user access or make them a drawer owner:
    1. Select the user from the
      User
       list.
    2. Select the right arrow to make them an
      Authorized Owner
       or
      Drawer Owner
      .
  4. To remove a user's access or remove a drawer owner:
    1. Select the user from the
      Authorized Owner
       or
      Drawer Owner
       list.
    2. Select the left arrow to return them to the
      User
       list.
  5. Select
    Save
    .
  6. Make sure that an administrator also gives any new user drawer-level permissions for the restricted drawer.
    note
    When an administrator changes a restricted drawer owner’s GoFileRoom password, or if the owner uses the forgot password option, the owner loses their drawer ownership and only another owner can reinstate them.

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