IND-154-01 e-file error

Error message

If CTCODCAmt in the return has a non-zero value, then each DependentSSN in DependentDetail with corresponding EligibleForChildTaxCreditInd checked must not be an ITIN. You may be eligible to claim the "Credit for other dependents" if the child resided with you in the United States and you meet the other requirements for the credit. (rule IND-154-01)

Solution 1: If you don't want to claim the Child Tax Credit

Go to the
Organizer
, then
General Information
.
Select
Dependents
, then
Dependent Input
.
Select the dependent causing the rejection.
Make sure the
Qualifies for Child Tax Credit
and
Qualifies for Additional Dependent Needs
fields are empty.
Do a full recompute, then recreate the e-file.

Solution 2: If you want to claim the Child Tax Credit

Go to the
Organizer
, then
General Information
.
Select
Dependents
, then
Dependent Input
.
Select the dependent causing the rejection.
Make sure the
Social Security Number (or ITIN / ATIN)
field is correct. If it isn't, correct it.
note
If the number in the field begins with any number between 900 and 999, it's an ITIN and therefore not eligible for the credit per Publication 4164.
Do a full recompute, then recreate the e-file.
If the SSN is correct, paper file the return or contact the IRS e-Help Desk at 866-255-0654.