IND-181-01 e-file error
Error
The Primary Taxpayer did not enter a valid Identity Protection Personal Identification Number (IP PIN). Please visit http://www.irs.gov/getanippin for further information and resubmit your return with the correct number.
Cause
The taxpayer's return is missing their IP PIN or it's incorrect.
Solution
Review the taxpayer's IP PIN information.
- Go toOrganizer,General Information,Basic Return Information, and thenTaxpayer Information.
- Review any entry in theIdentify protection PINfield or enter their IP PIN.
- Perform a full re-compute, re-create the e-file, then re-submit.
note
If the taxpayer's IP PIN is unknown, the taxpayer can contact the IRS e-file Help Desk at 1-866-255-0654.
