IND-182-01 e-file error
Error
The Spouse Identity Protection Personal Identification Number (IP PIN) must match the e-File database. Please double check your entry and resubmit your return with the correct number. (value #########, rule IND-182-01)
Cause
The IP PIN issued to the spouse was entered incorrectly in the return.
Solution
Check the IP PIN:
- In theOrganizer, selectGeneral Information.
- SelectBasic Return Information, thenTaxpayer Information.
- Make sure the correct IP PIN is entered in theIdentity Protection PINfield in the Spouse column. You can retrieve the IP PIN at https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin.
If you can't retrieve the IP PIN, or the PIN entered is correct, the client (or the taxpayer) will need to contact the IRS E-file Help desk at 866.255.0654 for more information.
