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IND-508 e-file error

You get this error when the SSN entered for the taxpayer on this return matches the SSN of a spouse on another return already accepted by the IRS.

Error message

Primary SSN in the Return Header must not be equal to the Spouse SSN on another tax return for which filing status is Married Filing Jointly or [filing status is Married Filing Separately and the Spouse exemption is claimed]. (value #########, rule IND-508).
note
The value represents the Social Security number of the person causing the rejection.

Solution

  1. Go to
    Organizer
    , then
    General Information
    .
  2. Select
    Basic Return Information
    , then
    Taxpayer Information
    .
  3. Double check the
    Taxpayer SSN/ITIN
    :
    1. If the information is wrong, correct it, do a full recompute, then recreate the e-file.
    2. If the information is correct, contact the IRS e-Help desk at 866-255-0654 to verify the SSN.

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