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IND-517-01 e-file error

You get this error when the dependent's Social Security number you entered in the return was used on another return this year.

Error message

A Dependent SSN in the return must not be the same as the Primary or Spouse SSN on another return where 'PrimaryClaimAsDependentInd' or 'SpouseClaimAsDependentInd' is not checked. (value XXXXXXXXX, rule IND-517-01).
note
The value represents the Social Security number (SSN) of the dependent causing the rejection.

Solution

  1. Go to
    Organizer
    , then
    General Information
    .
  2. Select
    Dependents
    , then
    Dependent Input
    .
  3. Select the dependent whose SSN caused the rejection.
  4. Double check the
    Social Security Number (or ITIN / ATIN)
    :
    • If the SSN is not correct, correct it. Do a full recompute, then recreate the e-file.
    • If the SSN is correct, find out if the dependent filed their own return and claimed their exemption. If they didn't, contact the IRS e-Help Desk at 866-255-0654.

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