R0000-142-01 e-file error

Error

If you are a paid tax return preparer, you must use a Preparer Tax Identification Number (PTIN) issued by the Internal Revenue Service (IRS) to identify yourself in the paid preparer section of the tax return. In future years, tax returns may be rejected if an SSN, or any number that is not a valid PTIN, is included in this field. (value, rule R0000-142-01),

Cause

Solution

Go to
Organizer
, then
General Information
.
Select
Basic Return Information
, then
Paid Preparer Information
.
Check the
PTIN
is correct.
If the
PTIN
is wrong, correct it, do a
Full Recompute
, re-create the e-file, and resubmit the return.
If the
PTIN
, contact the IRS e-Help Desk at 866-255-0654.