Search
Search GoSystem Tax RS Help and Support.

X0000-031 e-file error

You get this error when a PDF attached to the return has an improper name or title.

Error message

Zip Entry names must conform to the guidelines in Publication 4164.

Solution

  1. Go to the
    Organizer
    and select
    E-File
    .
  2. Select
    Attachments
    , then
    Summary
    .
  3. Select
    Attach PDF
    and review your PDF attachments for the following e-file requirements:
    • Shorten the name of the attachments. File names should be 23 characters or less.
    • Remove any spaces in the name.
    • Remove any special characters.
  4. Delete and reattach any PDF with changed file names.
  5. Do a full recompute, then recreate the e-file.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close