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F565-060 e-file error

You get this error when the state of California has a return on file for this filing period and
Federal Employer Identification Number
(FEIN).

Error messages

Form 565 [TaxPeriodBeginDate], [TaxPeriodEndDate], and [SOSNumber], or [FEIN] if [SOSNumber] is not present, from the CA-Return Header cannot match a previously accepted return unless Schedule Q [AmendedReturn] or [SupersededReturn] box is checked.
CA F565-060/F568-060: SOS ID or FTB Assigned ID number must be present. If no valid ID number, other reason (Foreign, Appl Applied for or Other reason) must be selected. Navigation: Organizer>States>California>General Information

Solution

  1. Go to
    Organizer
    , then select
    States
    .
  2. Select
    California
    .
  3. elect
    General Information
    , then
    General Information
    again.
  4. In the
    ID Options
    section, make sure this section is filled out correctly.
    1. Don't enter all 0's.
    2. Don't use the FEIN as the SOS/FTB Assigned number.
    3. If they don't have a valid ID#, leave the field empty and select
      Other reason
      .
  5. If the FEIN is incorrect, do a full re-compute, recreate the e-file, then resubmit.
  6. If the FEIN is correct, contact the California Department of Revenue (DOR) at 800-852-5711.

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