Skip to main content
Ohio
Search
Search GoSystem Tax RS Help and Support.

This article applies to:

  • Product: GoSystem Tax RS
  • Return type: 1065 Partnership
  • State: California,Connecticut,Idaho,Illinois,Kentucky,Maryland,Minnesota,Montana,Nebraska,New Jersey,New York,North Carolina,Ohio,Pennsylvania,Texas,Utah,Wisconsin,Alabama,Alaska,Arizona,Arkansas,Colorado,Delaware,District of Columbia,Florida,Georgia,Hawaii,Indiana,Iowa,Kansas,Louisiana,Maine,Massachusetts,Michigan,Mississippi,Missouri,Nevada,New Hampshire,New Mexico,North Dakota,Oklahoma,Oregon,Rhode Island,South Carolina,South Dakota,Tennessee,Vermont,Virginia,Washington,West Virginia,Wyoming
  • Subject: e-file

Error: Field ‘InvestorInformation’ cannot be empty

This validation error occurs on Ohio Form IT1140 or IT4708 when “Suppress system-generated investor information” is marked without an attached aggregation file, or the return is missing partner information.

Error message

Validation failed on [FILE_ID]:

Form: FormIT1140[1][@documentId='FormIT1140] FormDetail[1]/InvestorInformation[1]
Error: InvestorInformation
ActionNeeded: Field 'InvestorInformation' cannot be empty

Element Name: InvestorInformation
XPath: //FormIT1140[@documentId='FormIT1140']/FormDetail[1]/InvestorInformation[1]
XML Fragment:
Field Key: 0,0,0,0,0,0,0,0,0
Error Code: c00ce011
Error Reason: Element '{http://www.irs.gov/efile}InvestorInformation' cannot be empty according to the DTD/Schema.
This error also occurs on Form IT4708 with the same validation message.

Solution 1: Clear the suppress checkbox when no aggregation file is attached

Use this solution when you checked “Suppress system-generated investor information” but didn’t attach a K-1 aggregation file.
  1. For Form IT1140: Go to
    Organizer
    States
    Ohio
    E-file
    Attachments
    K-1 Aggregation IT-1140
    Summary
    .
  2. For Form IT4708: Go to
    Organizer
    States
    Ohio
    E-file
    Attachments
    K-1 Aggregation IT-4708
    Summary
    .
  3. Clear the
    Suppress system generated investor information
     checkbox.
  4. Do a full recompute, then recreate the e-file.

Solution 2: Attach an investor information aggregation file

Use this solution when you want to suppress system-generated investor information and provide your own aggregation file.
  1. For Form IT1140: Go to
    Organizer
    States
    Ohio
    E-file
    Attachments
    K-1 Aggregation IT-1140
    Summary
    .
  2. For Form IT4708: Go to
    Organizer
    States
    Ohio
    E-file
    Attachments
    K-1 Aggregation IT-4708
    Summary
    .
  3. Attach the investor information aggregation file.
  4. Don’t use spaces or special characters in the file name.
  5. Verify
    Suppress system generated investor information
     checkbox is marked.
  6. Do a full recompute, then recreate the e-file.

Solution 3: Add partner information

Use this solution when the return doesn't have partner information entered.
  1. Go to
    Organizer
    Partner Information
    Partner by Partner Data
    .
  2. Add two or more partners and complete their name and address information.
  3. Do a full recompute, then recreate the e-file.

Solution 4: For 1120 corporations—Designate investors

Use this solution for 1120 corporations using composite returns.
  1. Go to
    Organizer
    States
    Ohio
    General Information
    Designation of Investors for Forms IT 1140 and IT 4708
    .
  2. Mark at least 1 investor as an IT 4708 composite return participating investor.
  3. Go to
    Organizer
    States
    Ohio
    Composite Return
    General Information
    Pass-Through Entity Tax Credit
    .
  4. Enter NONE in the
    PTE Tax Credit (Override)
     field.
  5. Do a full recompute, then recreate the e-file.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close