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Error: Please review and verify that the PIN is accurate

This happens when the PIN is inaccurate or the preparer isn’t the registered owner of the PTIN.

Error message

Common State E-file Alert: Please review and verify that the PIN is accurate and that the preparer is the registered owner of the PTIN.

Solution

  1. In
    Tax Forms
    , go to
    States
    .
  2. Select
    Common State
    then
    General Information
    .
  3. Select
    Paid Preparer Information
    , then go to
    Preparer Information
    tab.
  4. In
    Common State
    row for the
    PTIN
    column, enter the valid
    PTIN
    number.
  5. Do a full recompute, then recreate the e-file.

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