E-file diagnostic: The preparer name, email address, and phone number is required
Preparer Information: The preparer name, email address, and phone number is required. Go to Organizer / Common State / General Information / Paid Preparer Information / Preparer Information tab to enter this.
This happens when Preparer information is missing or incomplete.
Solution
- Go to tab.
- Complete all fields for Texas, includingName,Email,Phone.
- Do a full recompute and recreate the e-file.