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Error: When using Paid preparer information, Paid preparer information is required

This happens when paid preparer information is missing and or incomplete.

Error message

When using Paid preparer information, Paid preparer signature date, EIN and Phone Number are required fields. Fill out paid preparer information completely.

Solution

  1. In
    Organizer
    , select
    States
    Common States
    General information
    Paid Preparer Information
    .
  2. In the
    Preparer Information
    tab, complete all columns for the state:
    1. C
    2. D
    3. E
    4. G
    5. H
  3. Do a full recompute, then recreate the e-file.

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