Error: Field ‘DepositorAccountNum’ is unexpected
This validation error occurs when there is a refund due on the return but the direct deposit information is incomplete or missing.
Error message
Validation failed on [FILE_ID]: Form: IRS1120[1][@documentId='IRS11200002K6C1] DirectDepositGrp[1]/DepositorAccountNum[1] Description: Depositor Account Number LineNumber: Requirement: Expecting CheckingAccountInd, SavingsAccountInd Error: Field 'DepositorAccountNum' is unexpected Element Name: DepositorAccountNum XPath: //IRS1120[@documentId='IRS11200002K6C1']/DirectDepositGrp[1]/DepositorAccountNum[1] XML Fragment: [PHONE] Field Key: 10,1746,12,0,0,0,0,0,0 Error Code: c00ce014 Error Reason: Element '{http://www.irs.gov/efile}DepositorAccountNum' is unexpected according to content model of parent element '{http://www.irs.gov/efile}DirectDepositGrp'. Expecting: {http://www.irs.gov/efile}CheckingAccountInd, {http://www.irs.gov/efile}SavingsAccountInd.
Solution
- Go to .
- Select theReturntab.
- In the Direct Deposit section, selectSuppress direct deposit on the refund return.
- Perform a full recompute and recreate the e-file.