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Error: Field ‘DepositorAccountNum’ is unexpected

This validation error occurs when there is a refund due on the return but the direct deposit information is incomplete or missing.

Error message

Validation failed on [FILE_ID]: Form: IRS1120[1][@documentId='IRS11200002K6C1] DirectDepositGrp[1]/DepositorAccountNum[1] Description: Depositor Account Number LineNumber: Requirement: Expecting CheckingAccountInd, SavingsAccountInd Error: Field 'DepositorAccountNum' is unexpected Element Name: DepositorAccountNum XPath: //IRS1120[@documentId='IRS11200002K6C1']/DirectDepositGrp[1]/DepositorAccountNum[1] XML Fragment: [PHONE] Field Key: 10,1746,12,0,0,0,0,0,0 Error Code: c00ce014 Error Reason: Element '{http://www.irs.gov/efile}DepositorAccountNum' is unexpected according to content model of parent element '{http://www.irs.gov/efile}DirectDepositGrp'. Expecting: {http://www.irs.gov/efile}CheckingAccountInd, {http://www.irs.gov/efile}SavingsAccountInd.

Solution

  1. Go to
    Organizer
    General Information
    Bank Information
    .
  2. Select the
    Return
    tab.
  3. In the Direct Deposit section, select
    Suppress direct deposit on the refund return
    .
  4. Perform a full recompute and recreate the e-file.

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