Error: Field ‘DepositorAccountNum’ is unexpected

Error message

Validation failed on [FILE_ID]:
Form: IRS1120[1][@documentId='IRS11200002K6C1] DirectDepositGrp[1]/DepositorAccountNum[1]
Description: Depositor Account Number
LineNumber:
Requirement: Expecting CheckingAccountInd, SavingsAccountInd
Error: Field 'DepositorAccountNum' is unexpected
Element Name: DepositorAccountNum
XPath: //IRS1120[@documentId='IRS11200002K6C1']/DirectDepositGrp[1]/DepositorAccountNum[1]
XML Fragment: [PHONE]
Field Key: 10,1746,12,0,0,0,0,0,0
Error Code: c00ce014
Error Reason: Element '{http://www.irs.gov/efile}DepositorAccountNum' is unexpected according to content model of parent element '{http://www.irs.gov/efile}DirectDepositGrp'.
Expecting: {http://www.irs.gov/efile}CheckingAccountInd, {http://www.irs.gov/efile}SavingsAccountInd.

Solution 1: Enter valid bank information

Go to
Organizer
General Information
Bank Information
Return
.
Enter valid account and routing numbers.
Do a full recompute, then recreate the e-file.

Solution 2: Clear payment amounts

Go to
Organizer
Payments and Extension
Payment of Taxes
.
Clear any amounts or enter bank information.
Do a full recompute, then recreate the e-file.

Solution 3: Suppress direct deposit

Go to
Organizer
General Information
Bank Information
Return
.
Select
Suppress direct deposit on the refund return
.
Do a full recompute, then recreate the e-file.
Recompute the return and recreate the e-file.