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Error: The field 'DaytimePhone' with value '0', data is missing

This validation error appears when the California extension payment's daytime phone field contains an invalid value instead of the required 10 digits.

Error message

Validation failed on CXXXXXX5.ica: Form: CA-Payment\[1]\[@documentId\='ExtensionPayment] PaymentInformation\[1]/DaytimePhone\[1] Description: Daytime phone number Requirement: Used for a phone no. - 10 digits Error: The field 'DaytimePhone' with value '0', data is missing. Element Name: DaytimePhone XPath: //CA-Payment\[@documentId\='ExtensionPayment']/PaymentInformation\[1]/DaytimePhone\[1] XML Fragment: 0 Field Key: 105,1484,24,0,0,0,0,0,0 Error Code: 80004005 Error Reason: '0' violates pattern constraint of '\[0-9]{10}'. The element '{http://www.ftb.ca.gov/efile}DaytimePhone' with value '0' failed to parse

Solution

  1. Go to
    Organizer
    States
    Common State
    General Information
    Basic Return Information
    Signature Information
    tab.
  2. Enter the phone number in the
    Phone Number
    field (Column
    H
    ).
    note
    The phone number must be exactly 10 digits—don't include dashes, spaces, or other characters.
  3. Run a full recompute and recreate the e-file.

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