Error: Field 'PaidPreparerInformationGrp' is unexpected

Error message

Validation failed on [FILE_ID]:

Error: Field 'PaidPreparerInformationGrp' is unexpected
There is an issue with the Georgia Return e-file. Please contact Thomson Reuters Support for this issue.

Element Name: PaidPreparerInformationGrp
XPath: /ReturnState[1]/ParentReturnState[1]/ReturnHeaderState[1]/PaidPreparerInformationGrp[1]
XML Fragment: ******
Error Code: c00ce014
Error Reason: Element '{http://www.irs.gov/efile}PaidPreparerInformationGrp' is unexpected according to content model of parent element '{http://www.irs.gov/efile}ReturnHeaderState'.

Solution

Go to
Organizer
States
Common State
General Information
Paid Preparer Information
Firm Information tab
.
In Column B, check the box for
SUPPRESS PAID PREPARER INFORMATION
. Perform a full recompute.
Right click on the box and select
Transfer All
to transfer this selection to the lower members.
Consolidate the topcon.
Recompute and recreate the e-file.