Search
Search GoSystem Tax RS Help and Support.

Error: the field ‘PhoneNumber’ with value '0', data is missing

This error occurs when the contact person information is not filled out for New Jersey.

Error message

Validation failed on: Form: Header Requirement: Used for a phone no. - 10 digits Error: The field 'PhoneNumber' with value '0', data is missing. Element Name: PhoneNumber XPath: /ReturnState[1]/ReturnHeaderState[1]/Header[1]/PhoneNumber[1] XML Fragment: 0 Field Key: 24,906,19,0,0,0,0,0,0 Error Code: 80004005 Error Reason: '0' violates pattern constraint of '[0-9]{10}'. The element '{http://www.irs.gov/efile}PhoneNumber' with value '0' failed to parse.[/STYLE]

Solution

Complete these steps to resolve the PhoneNumber validation error:
  1. Go to
    Organizer
    States
    Common State
    General Information
    Books and Records
    Contact Person
    tab.
  2. On the
    New Jersey
    row, complete
    Column B
    ,
    Column C
    , and
    Column F
    .
  3. Do a full recompute and recreate the e-file.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close