Error: Information required for EFT/Direct Debit is missing
This happens when the direct debit information is missing for the state.
Error message
Electronic Funds Transfer (EFT/Direct Debit): Information required for EFT/Direct Debit is missing. Please provide ALL the following information: 1) Select Checking or Savings 2) Routing number 3) Account number 4) Payment amount 5) Requested settlement date 6) Identification number 7) Account Holder name 8) Account Holder Type. Navigate to Organizer/States/Common State/General Information/Bank Information/Direct Debit tab to enter the missing information. (#72)
Solution
- Go toOrganizer,Statesfolder.
- Go to theCommon State,General Informationfolder.
- Go to theBank Informationfolder.
- Go to theDirect Debittab.
- InColumn A, go toOregon.
- Fill out all ColumnsC,D,F,G,KandLforOregon.
- Do a full recompute, then recreate the e-file.