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Error: Information required for EFT/Direct Debit is missing

This happens when the direct debit information is missing for the state.

Error message

Electronic Funds Transfer (EFT/Direct Debit): Information required for EFT/Direct Debit is missing. Please provide ALL the following information: 1) Select Checking or Savings 2) Routing number 3) Account number 4) Payment amount 5) Requested settlement date 6) Identification number 7) Account Holder name 8) Account Holder Type. Navigate to Organizer/States/Common State/General Information/Bank Information/Direct Debit tab to enter the missing information. (#72)

Solution

  1. Go to
    Organizer
    ,
    States
    folder.
  2. Go to the
    Common State
    ,
    General Information
    folder.
  3. Go to the
    Bank Information
    folder.
  4. Go to the
    Direct Debit
    tab.
  5. In
    Column A
    , go to
    Oregon
    .
  6. Fill out all Columns
    C
    ,
    D
    ,
    F
    ,
    G
    ,
    K
    and
    L
    for
    Oregon
    .
  7. Do a full recompute, then recreate the e-file.

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