3696 e-file error

Error message

Reject Code 3696 : Invalid Security Information. Webfile number or last reported revenue is incorrect or blank. Contact Texas Comptroller @1-800-442-3453 for your WebFile Number. Line Number: H.
 

Solution

In Organizer, select
States
, then
Texas
.
Select
E-file
,
Additional Information
, then
Preparer Validation
.
Make sure the
Webfile number
and
Total revenue on last return
are correct.
If there isn't a
Webfile number
or the
Total revenue on last return
is blank, enter the
Webfile number
and enter an amount for the
Total revenue on latest return
.
Do a full recompute, then recreate the e-file.
note
If you don’t have a
Webfile number
or last year’s total revenue, contact the Texas Comptroller at (800) 442-3453.