VAFORMS-004 e-file error

Error message

State VA
Severity Reject
State Record VAFORMS
Record Name 1
Form Occurrence No 0
Field Seq No 0
Page No 1
Reject Code VAFORMS-004
Rule Number VAFORMS-004
Error Message Document does not pass the schema validation. Error: The element SignatureOption in namespace http://www.irs.gov/efile has incomplete content. List of possible elements expected: SignatureDocument, SignaturePIN in namespace http://www.irs.gov/efile .

Solution 1: Enter signature date in

Business Representative

section

Go to
Organizer
States
Virginia
E-file
Additional information
.
In the
Business Representative
section, enter the signature date.
Do a full recompute, then recreate the e-file.

Solution 2: Update

Signature Date

in

Common State

Go to
Organizer
States
Common State
General Information
Basic Return Information
Signature Information tab
.
In the
VA
row, go to
Column L Signature Date
.
Update the signature date to today's date or a future date.
note
Virginia requires the signature date to be today's date or a future date.
Do a full recompute, recreate the e-file.

Solution 3: Update the signature option

Go to
Organizer
States
State E-file
Enable/Create Returns
.
In Column K, make a selection for the signature option. This can't be set to
None Selected
.
Do a full recompute, recreate the e-file.