Search
Search GoSystem Tax RS Help and Support.

X0000-031 e-file error

You get this error when a PDF attached to the return has an improper name or title.

Error message

Zip Entry names must conform to the guidelines in Publication 4164.

Solution

  1. Go to
    Organizer
    ,
    E-File
    , then
    Return
    .
  2. Select
    Attachments
    ,
    PDF Attachments
    , then
    Summary
    .
  3. Select
    Attach PDF
    .
  4. Make sure the name and title of your PDF attachments meet the following e-file requirements:
    1. 23 characters or less.
    2. No spaces.
    3. No special characters.
  5. If you need to change the name or title of a PDF attachment, delete the PDF, make the change, then reattach it.
  6. Do a full recompute, then recreate the e-file.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close