Release return process

The Release Return process allows administrators to check-in (close) locators regardless of their current status. Ensure no one is using the locator and no import/export processes are running before proceeding. Unsaved changes will be lost when freeing the locator.
Release Return right
Release a single locator
  1. On the toolbar, select
    Returns
    .
  2. Select the return you want to release.
  3. Select
    Info
    on the returns toolbar.
  4. Select
    Release Return
    .
  5. The remote free process will start now, and you will get a confirmation message with a batch ID.
Consolidated Returns (Topcons/Subsidiaries)
  1. Check if the locator is part of a consolidation by looking for the
    Topcon//Subcon
    tab on the Support screen.
  2. If the locator is part of a consolidation, identify the Topcon (parent return).
  3. Navigate to the Returns screen.
  4. Select the checkbox for the
    Topcon
    .
  5. Select
    Info
    .
  6. Run
    Release Return
    on the Topcon. This will free all members of the consolidation.
  7. To see how many members the Topcon has, go to the
    Subsidiaries
    tab in the
    Returns > Info
    screen.
Multiple Level Structures
If the Topcon is part of another consolidation, run
Release Return
from the
top-level Topcon
to ensure all members are freed.
Loop Structures
  • If the process detects an error in the Topcon structure, it will abort to avoid running indefinitely.
  • An error message will appear in the
    History
    tab of the
    Info
    screen.
  • Contact support if this occurs, as there may be an issue with your consolidation structure.
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