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Locators

Release return process

The Release Return process allows administrators to check-in (close) locators regardless of their current status. Ensure no one is using the locator and no import/export processes are running before proceeding. Unsaved changes will be lost when freeing the locator.
note
To use this feature, you must be an administrator and have Release Return admin rights. An admin user with the right to use this feature must grant the right to any new admin user who needs to use this as well.
Release Return right
Release a single locator
  1. On the toolbar, select
    Returns
    .
  2. Select the return you want to release.
  3. Select
    Info
     on the returns toolbar.
  4. Select
    Release Return
    .
    note
    If the locator is open you will get a message telling you it is open and the process will cancel all open returns on the machine. Do you want to continue freeing this locator? Select
    OK
     to confirm.
  5. The remote free process will start now, and you will get a confirmation message with a batch ID.
Consolidated Returns (Topcons/Subsidiaries)
  1. Check if the locator is part of a consolidation by looking for the
    Topcon//Subcon
     tab on the Support screen.
  2. If the locator is part of a consolidation, identify the Topcon (parent return).
  3. Navigate to the Returns screen.
  4. Select the checkbox for the
    Topcon
    .
  5. Select
    Info
    .
  6. Run
    Release Return
     on the Topcon. This will free all members of the consolidation.
  7. To see how many members the Topcon has, go to the
    Subsidiaries
     tab in the
    Returns > Info
     screen.
Multiple Level Structures
If the Topcon is part of another consolidation, run
Release Return
 from the
top-level Topcon
 to ensure all members are freed.
Loop Structures
  • If the process detects an error in the Topcon structure, it will abort to avoid running indefinitely.
  • An error message will appear in the
    History
     tab of the
    Info
     screen.
  • Contact support if this occurs, as there may be an issue with your consolidation structure.

This article applies to:

  • PRODUCT: GoSystem Tax RS
  • Subject: Locator

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