Skip to main content
Compliance
Search
Search Tax and Accounting Professionals Learning Center Support Help and Support.

This article applies to:

  • Product: Tax Professionals Learning Center

Verify and issue completion records and certificates for a webinar

For webinars, a user's completion is tracked based on the session settings and tool you use to broadcast the webinar. If you're licensed for and use TR Connect as your webcast tool, you can enable automatic participation tracking. When this is enabled, completion is tracked automatically based on a user's response to the pop-up windows throughout the webinar.
Follow these steps to verify your session settings.
  1. Go to the admin menu and select
    Courses
    .
  2. Find or search for your webinar in the list and select
    Sessions Management
    .
  3. Select the menu icon in the list next to the session you want to modify.
  4. Select
    Edit
    .
  5. Go to the
    Completion
    tab and review your settings. If you're licensed for Thomson Reuters Connect, we recommend you select
    Manual
    .
  6. Go to the
    Additional Fields
    tab and review the
    Participation Tracking
    setting. If you're licensed for Thomson Reuters Connect, select
    Yes
     from the list. If you're using a third-party tool to host your webinar broadcast, select
    No
    .
    note
    Once the webinar session has ended, a report will be available for administrators and instructors to review the completion records and certificates.