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Search Tax and Accounting Professionals Learning Center Support Help and Support.

This article applies to:

  • Product: Tax Professionals Learning Center

Join a webinar with a smartphone or tablet

note
This applies to licensed Connect users only.
Before joining a TR Connect webinar on your smartphone or tablet:
  1. Enroll in the course on your computer or have your administrator enroll for you.
  2. Download the Go Learn app on your smart device.

Joining with the
Go Learn
 app

Once you receive a link to a webinar from the instructor, you are ready to connect.
  1. Open the Go Learn app.
  2. Enter the URL in the
    Platform URL
    and select Proceed to the sign in page.
  3. Enter your username and password and sign in.
  4. Find and tap the webinar you're pre-enrolled for in the
    My Courses - Not Started
     area.
  5. Tap
    Join the Webinar
    to open the webcast room in your smart device's browser.
  6. Once you've joined the class you may be prompted to turn on your device, select
    Activate
    .
  7. The app may request access to your Microphone and Camera, select
    Allow
    .
note
Important note for iOS users:
 iOS users will need to unblock all cookies before joining the session. To block cookies:
  1. Open your Settings.
  2. Scroll down and select Safari.
  3. Under Privacy & Security, turn off
    Prevent Cross-Site Tracking
    and
    Block All Cookies

Dial in via phone

note
While you can dial into a webinar via phone, this method doesn’t track participation and you won't hear audio from any tool or other visual presentations. You'll only hear the instructor and participants.
To dial into a session, you'll need a phone number and code provided by the host.
  1. Dial the number provided by the instructor.
  2. Enter the room code, followed by the number key.