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Search Tax and Accounting Professionals Learning Center Support Help and Support.

This article applies to:

  • Product: Tax Professionals Learning Center

Register and sign in to TR Learning

If you're new to the Thomson Reuters Learning platform, you'll receive an initial
Learning Account Update
 email notifying you that your account has been migrated to the new platform. It will also include your username and a link to complete your registration.
note
Didn't receive an email?
 Contact Support or your firm admin.

Sign in

To sign in, go to training-taxpros.thomsonreuters.com. Select
Select here to login
 to sign in using your Thomson Reuters ID (TRID).
If you don't have a TRID, you can create one in My Account and select
Need an account? Create one now
.
Internal use only
Some firms use TRID to sign in. There have been reports where new TRID users have an issue logging in for the 1st time. When you sign up for a TRID, you get a registration email that has the customer select the link in the email and then enter their sign in credentials from the email. It immediately makes the user change their password. We
Forgot Password
to resend the email with a new password and that password should work.

Reset password

If you lose your password or can't access your platform with your current password, you can reset your password.
  1. On the sign in screen, select
    Select here to login
    .
  2. In the pop-up window, enter the email address that is linked to your profile.
  3. Select
    Reset your password
    . You'll receive an email with a link and instructions to reset your password.
If you can't remember your username or you didn't receive an email, contact TR Learning Support at TRlearning.support@thomsonreuters.com.
As an administrator, you can reset a user's password from the admin menu.
  1. Go to the
    Users
     list from the
    Admin
     dashboard.
  2. Find and hover over the user in the list and select the ellipsis button.
  3. Select
    Edit
     and enter a generic password twice.
  4. Switch the
    Force users to change their password at their first login
     option on.
  5. Select
    Update
    .

Self-registration

Most of the time your administrator will register users for your company. Some companies may let you to self-register yourself into the system. If you don't have an existing username and password, and have the ability to self-register, do the following:
  1. On the sign in page, select
    New User Registration
    .
  2. Fill in the required and recommend details in the pop-up sign in form.
  3. Select
    Register
     to continue.
  4. You'll receive an email with a link to verify your identity. Select that link to finish your registration.
    note
    You may need to wait for Admin approval for your self-registration. If this is the case, you'll need to wait before you have access to the learning platform.
    note
    If you have an existing TR Learning account (for example, TaxPros), you'll get a notification saying that your email address is already in use and you should use that email address and password to sign in.