Set up iSheet associations
HighQ administrators can set up iSheet Associations in the add-in settings and can map matter management iSheets to create new matters directly from Outlook.
note
If you are not an administrator, you can view and select a mapping, but you can't edit it.
- SelectAdd iSheet Mappingto create a new mapping.noteYou can add up to 8 mappings, however, you can only create 1 association per iSheet.
- Select your site and an iSheet from the site to begin mapping.
- Select your iSheet fields.
- SelectAddto select additional columns. You can list a total of 12 columns in this window.
- Selected columns keep the column format from iSheets.noteMapping supports a maximum of 12 columns (both mandatory and optional). If your iSheet has more than 12 mandatory columns, we recommend you reduce the number of mandatory fields.An error message is displayed if the selected iSheet has more than 12 mandatory columns.
- Map Columns.
- You can now match each selected column with a value in theEquivalent fieldsmenu.
- Select the most appropriate available value; this should match your iSheet column as closely as possible. If you can’t find a matching field, selectOtherfrom the bottom of the dropdown menu.
- Enable AI Extractions.
- If you have subscribed to the add-in AI features you can use them in your matter intake process. Select the values that you want to extract with the AI service and select theAI extractioncheckbox for each row.
- If the row is not selected, then the add-in either leaves the column empty or uses the default value (if provided in theSet default valuefield).
- Set a default value.
- The default value is used ifAI Extractionis not selected, or the AI extraction doesn’t return any relevant data.
- For example, you might want to set a default value if you know that this specific column is often filled (more than 50% of the time) with the same value. If the AI extraction doesn’t find this information, then the correct value is usually already present and doesn’t need to be changed, saving time.
- Add additional context to facilitate the AI extraction.
- Additional AI promptsare used ifAI Extractionis selected. For each field, this information is used as an additional context to increase the precision of AI extraction.
- This is an optional field that needs careful consideration for the best results. For instance, you can use it to define some acronyms or data that are specific to your business and not understood by the untrained AI service.
- Save the mapping.
- After you have checked the iSheet mapping table, selectSave mappingto save that mapping and return to the main screen.