You can use smart matters to develop matter type templates tailored logically to your company's choices using context-driven criteria. Smart matters can streamline your workflow and make matter creation quicker and less prone to errors.
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When they create a matter using a template where conditional logic has been applied, your matter creators will have the option to choose whether to apply the conditional field logic or not on that particular matter. The default is that conditional field logic is applied.
Only certain fields are available for conditional logic:
Lead Company Person
#2 Company Person
Organizational Unit
Practice Group
Substantive Law
Country
Invoice Approval Route
AP Route
Pre-configured Allocations
Billed to Entity
Tax Configuration
Select Custom fields
Accounting code fields
Required role | Tracker Coordinator
You must enable conditional fields in the applicable matter type templates.