Managing Matter Documents
The matter
Documents
tab lets you review and manage documents that are associated with a specific matter. Documents include multiple file types, including emails, SOPs, and contracts. Tip | If you are looking for documents across all matters, use the documents library instead (select
Library
in the left navigation).When you open this page, all documents associated with the matter are listed. You can use the drop-down lists in the
Filters
panel to the left to find specific documents. For example, in the second dropdown you can select Contracts
to filter the list to show only contracts. In addition, you can select an option under Views
to filter the list by status. For example, the Needs review
option filters the list to show only the documents that require your attention.note
The document folders where files are copied are configured at the company level by a Company System Administrator in
Settings > Document Management Setup > Document Folders
.Documents Toolbar
You can enter all or part of the document name in the
Search
box to search for a specific document.- You can use theAddbutton to add a document, email, contract, or service of process to a matter. Select the type of document from the list that displays and follow the prompts.
- You can use theUploadbutton to upload a document from your computer. When prompted, you can drag and drop a file or click the box to browse for a location on your computer.
- You can use theDownloadbutton to download the document to your computer. This button is disabled until you select a document in the list.
- You can use theMovebutton to move the document to another matter. This button is disabled until you select a document in the list.
- You can use theDeletebutton to remove the document from the matter. This button is disabled until you select a document in the list.
Details view
You can right-click on a document and select
View Details
or double-click the document to show additional information.On the document details view, several actions are available:
- Lets you make changes to some document information. For example, you can change the name or date of the document or add a description.
- Provides additional options. For example, you can selectMove to matterto move the document to a different matter. To share a document using email, select theShare Linkoption. A new email opens in your default email editor, with a document link included in the email text.
- You can use the edit icon
next to the document to create a new event. A new window opens to allow you to enter a comment and create an event for that date. - Select the download icon
to download the calendar .ICS file. The .ICS format is a universal calendar file format that works with most calendar applications. You can double-click an ICS file to automatically import the event details it contains into your calendar. - You can select the help icon
to open the help page. - You can select the close icon
to close the details view.
Adding a Document to a Matter
- SelectMatters>Matter listin the left navigation.
- Select a matter to open it, then select theDocumentstab.
- SelectAddfrom the toolbar, then select the document type.

- On the New document window, complete all required fields and any optional fields as needed. If you add a document by referencing a URL or network location, keep in mind that users can only open the document if they have access to those locations.
- ClickSave.
To add a document from SharePoint Online:
- SelectMatters>Matter listin the left navigation.
- Click a matter to open it and select theDocumentstab.
- If the sign in prompt appears at the top of the page, select the link and sign in to Sharepoint.

- ClickAddin the document list toolbar, then selectFrom SharePoint.
- Select a file from your SharePoint Online location.
- Enter required details on theAdd/Edit Detailspopup, and then clickSave to Tracker.
To move a Tracker document to SharePoint Online:
- Right-click a document in the list, and then selectMove to SharePoint.
- Follow the prompts to select a file location and add details.
- ClickMove to SharePoint Online.